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  • Voice Generation
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    • Overview
      • Overview
      • List Knowledge Items
      • Get Knowledge Item
      • Create Knowledge Item
      • Delete Knowledge Item
      • Re-ingest Knowledge Item
      • List Agent's Knowledge Items
      • Attach Knowledge Item to Agent
      • Detach Knowledge Item from Agent
  • Safety & Detection
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  • HTTP Request
  • URL Parameters
  • Request Body
  • Example Request
  • Response (Success)
  • Error Response (Not Ready)
  • Error Response (Already Attached)
  • Error Response (Not Found)
  • Validation Rules
  • Status Requirements
  • Attachment Uniqueness
  • Access Permissions
  • Attachment Behavior
  • Immediate Availability
  • Multiple Knowledge Items
  • RAG Configuration
  • Workflow Example
  • Use Cases
  • Support Agent Knowledge
  • Sales Agent Knowledge
  • Shared Knowledge
  • Error Codes
  • Best Practices
  • Before Attaching
  • After Attaching
  • Knowledge Organization
  • See Also
Real-Time AgentsAgent Knowledge Base

Attach Knowledge Item to Agent

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Attaches an existing knowledge item to an agent. The knowledge item must have status: "ready" to be attached.

HTTP Request

$POST https://app.resemble.ai/api/v2/agents/{agent_uuid}/knowledge_items

URL Parameters

ParameterTypeDescription
agent_uuidstringThe UUID of the agent

Request Body

AttributeTypeRequiredDescription
knowledge_item_uuidstringYesThe UUID of the knowledge item to attach

Example Request

$curl --request POST "https://app.resemble.ai/api/v2/agents/agent-uuid-123/knowledge_items" \
> -H "Authorization: Bearer YOUR_API_TOKEN" \
> -H "Content-Type: application/json" \
> --data '{
> "knowledge_item_uuid": "550e8400-e29b-41d4-a716-446655440000"
> }'

Response (Success)

1{
2 "success": true,
3 "items": [
4 {
5 "uuid": "550e8400-e29b-41d4-a716-446655440000",
6 "title": "Product FAQ",
7 "description": "FAQ content",
8 "source_type": "url",
9 "status": "ready",
10 "error_message": null,
11 "chunk_count": 15,
12 "url": "https://example.com/faq",
13 "created_at": "2025-12-01T10:00:00Z",
14 "updated_at": "2025-12-01T10:05:00Z"
15 }
16 ],
17 "message": "Knowledge item attached successfully"
18}

Error Response (Not Ready)

1{
2 "success": false,
3 "errors": {
4 "knowledge_item_uuid": [{ "error": "not_ready", "message": "Knowledge item must be successfully ingested before attaching" }]
5 },
6 "message": "Failed to attach knowledge item"
7}

Error Response (Already Attached)

1{
2 "success": false,
3 "errors": {
4 "knowledge_item_uuid": [{ "error": "already_attached", "message": "Knowledge item is already attached to this agent" }]
5 },
6 "message": "Failed to attach knowledge item"
7}

Error Response (Not Found)

1{
2 "success": false,
3 "errors": {
4 "knowledge_item_uuid": [{ "error": "not_found", "message": "Knowledge item not found" }]
5 },
6 "message": "Failed to attach knowledge item"
7}

Validation Rules

Status Requirements

  • Knowledge item must have status: "ready"
  • Cannot attach items with status: pending, processing, or failed
  • Wait for ingestion to complete before attaching

Attachment Uniqueness

  • A knowledge item can only be attached once per agent
  • The same knowledge item can be attached to multiple agents
  • Attempting to attach an already-attached item returns an error

Access Permissions

  • Both the agent and knowledge item must belong to the authenticated team
  • Cannot attach knowledge items from other teams

Attachment Behavior

Immediate Availability

Once attached, the agent can immediately use the knowledge item for RAG retrieval:

  1. Query Processing: When the agent receives a user query, it searches attached knowledge items
  2. Chunk Retrieval: Relevant chunks are retrieved based on semantic similarity
  3. Context Injection: Retrieved chunks are injected into the LLM prompt
  4. Response Generation: LLM generates response with knowledge context

Multiple Knowledge Items

Agents can have multiple knowledge items attached:

  • All attached knowledge items are searched during RAG retrieval
  • The max_chunks_per_query setting applies across all knowledge items
  • Most relevant chunks are selected regardless of source

RAG Configuration

Attachment uses the agent’s RAG configuration:

  • search_mode: "speed" (faster) or "accuracy" (more thorough)
  • max_chunks_per_query: Number of chunks to retrieve (default: 8)

Configure via Update Agent.

Workflow Example

Complete workflow to add knowledge to an agent:

$# Step 1: Create knowledge item
$curl --request POST "https://app.resemble.ai/api/v2/knowledge_items" \
> -H "Authorization: Bearer YOUR_API_TOKEN" \
> -H "Content-Type: application/json" \
> --data '{
> "title": "Company FAQ",
> "description": "Frequently asked questions",
> "source_type": "url",
> "url": "https://example.com/faq"
> }'
$
$# Response: { "item": { "uuid": "550e8400...", "status": "pending" } }
$
$# Step 2: Poll for ready status
$curl --request GET "https://app.resemble.ai/api/v2/knowledge_items/550e8400..." \
> -H "Authorization: Bearer YOUR_API_TOKEN"
$
$# Wait until: { "item": { "status": "ready" } }
$
$# Step 3: Attach to agent
$curl --request POST "https://app.resemble.ai/api/v2/agents/agent-uuid-123/knowledge_items" \
> -H "Authorization: Bearer YOUR_API_TOKEN" \
> -H "Content-Type: application/json" \
> --data '{
> "knowledge_item_uuid": "550e8400-e29b-41d4-a716-446655440000"
> }'
$
$# Response: { "success": true, "message": "Knowledge item attached successfully" }

Use Cases

Support Agent Knowledge

Attach company knowledge to support agents:

$# Attach FAQ, policies, and product docs
$curl --request POST "https://app.resemble.ai/api/v2/agents/support-agent/knowledge_items" \
> -H "Authorization: Bearer YOUR_API_TOKEN" \
> --data '{"knowledge_item_uuid": "faq-uuid"}'
$
$curl --request POST "https://app.resemble.ai/api/v2/agents/support-agent/knowledge_items" \
> -H "Authorization: Bearer YOUR_API_TOKEN" \
> --data '{"knowledge_item_uuid": "policies-uuid"}'

Sales Agent Knowledge

Attach product information to sales agents:

$# Attach product catalog and pricing
$curl --request POST "https://app.resemble.ai/api/v2/agents/sales-agent/knowledge_items" \
> -H "Authorization: Bearer YOUR_API_TOKEN" \
> --data '{"knowledge_item_uuid": "catalog-uuid"}'

Shared Knowledge

Share knowledge across multiple agents:

$# Attach same FAQ to multiple agents
$for agent in support-agent sales-agent billing-agent; do
$ curl --request POST "https://app.resemble.ai/api/v2/agents/$agent/knowledge_items" \
> -H "Authorization: Bearer YOUR_API_TOKEN" \
> --data '{"knowledge_item_uuid": "company-faq-uuid"}'
$done

Error Codes

Error CodeDescription
not_readyKnowledge item must be ready status to attach
already_attachedKnowledge item already attached to this agent
not_foundKnowledge item or agent not found

Best Practices

Before Attaching

  1. Verify Status: Check that knowledge item has status: "ready"
  2. Test Quality: Review chunk quality via Get Knowledge Item
  3. Configure RAG: Set appropriate search_mode and max_chunks_per_query

After Attaching

  1. Verify Attachment: Use List Agent’s Knowledge Items
  2. Test Retrieval: Test agent with queries that should match knowledge
  3. Monitor Performance: Adjust RAG settings based on response quality

Knowledge Organization

  • Group related knowledge items (e.g., all product docs together)
  • Avoid overlapping content across multiple knowledge items
  • Keep knowledge items focused and well-scoped

See Also

  • List Agent’s Knowledge Items - View attached knowledge
  • Detach Knowledge Item from Agent - Remove knowledge from agent
  • Get Knowledge Item - Check knowledge item status
  • Update Agent - Configure RAG settings